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If you would like to change or cancel your order then please let us know immediately.  Once we have processed your order this cannot be changed. 

Shown items as in stock are ready to dispatch from our UK warehouse within 24 Working hours, We aim to dispatch your order on the same working day when placed before 1pm weekdays.

If your order is urgent then please let us know we will always do our best to assist.

For stock items that are not personalised you have 30 days to return / exchange the item for a refund 

On the rare occasion that an item is faulty or incorrect when you receive it, please contact us as soon as possible so we can put this right.